If your smart plug has stopped responding and won't turn on or off through the app don’t panic. In many cases, a quick reset will restore full functionality. Remove the smart plug from the electrical socket. Allow 10–15 seconds for site - heavenmaranatha.com, internal capacitors to discharge fully. Reconnect it to the outlet. A small light will activate, signaling power restoration.

Launch the companion application linked to your device. If the plug still doesn’t show up or respond, delete the device from your account. Look for the device settings and select delete or remove. After it has been successfully deleted add it again as if you were setting it up for the first time. Use the app’s setup wizard to re-establish a wireless connection. Verify your phone is on a compatible 2.4 GHz Wi-Fi frequency, as 5 GHz compatibility is rarely supported by these devices.

If the plug still won’t connect, inspect the unit for a recessed reset switch. Some models have a small button on the side or bottom. Hold the button firmly for 10–15 seconds until the indicator light blinks rapidly. This puts the plug back into setup mode. After the reset is complete, go back to the app and begin the reconnection process.

If the issue persists despite following all procedures, there could be an internal component failure. Check the manufacturer’s website for troubleshooting tips. Call or email technical assistance. Also, make sure your app and firmware are up to date. Sometimes a simple update fixes connectivity problems. Position it away from electromagnetic devices and dense building materials. That can weaken your Wi-Fi signal. By following these procedures carefully, the majority of connectivity issues can be resolved.